Bug Management

Track how consistently teams manage bugs and their overall bug fixing load.
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The bug management report tracks how consistently teams are following best practices for managing bugs, and the total portion of time they spend on bug fixes.

First, it looks at whether each project has a system in place for indicating bug severity and if bugs are being filed with non-default severity levels, which is important for providing visibility into the impact of bugs.

Next, the report looks at what portion of new bugs are being fixed within 30 days. If this metric drops too low, it can indicate that the team is deliberately sacrificing quality to maintain their feature velocity.

Finally, the report measures the total amount of time that the team spends on fixing bugs. This can help highlight teams who spend too much time fixing bugs and may benefit from investments in test coverage and infrastructure to reduce the bug load as a portion of overall work time.