For minware to access your data, you start by installing a marketplace application (available for GitHub and Jira) or providing minware with an access token (for other data sources).
minware then runs an ingest task that connects to vendor APIs, reads raw data, transforms it, and stores it in our Snowflake data warehouse.
Finally, you can access your data through reports in the minware web application.
minware was designed and built securely from day one. It is our obligation to protect our customers' sensitive data with the same level of care that they do and not expose them to additional risk.
We also understand that compliance frameworks like SOC 2 are only a starting point. We are committed to securing your data above and beyond what is required for compliance by:
If you would like more details about our architecture, please contact us and we are happy to share.
Our security and privacy practices follow the widely accepted SOC 2 compliance framework.
A detailed system description of minware including a list of our subservice providers is available here.
Additionally, our privacy policy describes how we store and use personal data.
Please contact us if you would like more detailed information about our security policies or compliance reports.